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Frequently Asked Questions


Shipping & payment information

When will my order be shipped?
Will I have to pay International custom duties?
Do you ship internationally?

ORDEr information

How can I change something on my order?
Why does my order says "unfulfilled"?
Why was my order canceled?

Specs & Warranty

What type of movement is used?
Are the watched waterproof?
What kind of leather is used?
What is the glass made of?
What kind of stainless steel is used?
What kind of coating is used?
Why are the Stop-Second haND and subdials hand not pointing strait up?
How do I re-size my watch with a steel link strap?
Is there a warranty on the watches?

Returns & Exchanges

What is your return/exchange policy?
How do I exchange or return a watch?